docs: add contributing guide and issue/PR templates

.github/ISSUE_TEMPLATE/1.bug.yml

@@ -1,131 +1,46 @@
 name: Bug report 🐛
-description: 项目运行中遇到的Bug或问题。
+description: Report a bug or unexpected behavior.
+title: "[Bug] "
 labels: ['status: needs check']
 body:
   - type: markdown
     attributes:
       value: |
-        ### ⚠️ 前置确认
-        1. 网络能够访问openai接口
-        2. python 已安装：版本在 3.7 ~ 3.10 之间
-        3. `git pull` 拉取最新代码
-        4. 执行`pip3 install -r requirements.txt`，检查依赖是否满足
-        5. 拓展功能请执行`pip3 install -r requirements-optional.txt`，检查依赖是否满足
-        6. [FAQS](https://github.com/zhayujie/chatgpt-on-wechat/wiki/FAQs) 中无类似问题
+        > 💡 English is recommended so global developers can help. 【中文用户】推荐使用英文提交，谢谢 ❤️
   - type: checkboxes
     attributes:
-      label: 前置确认
+      label: Self check
       options:
-        - label: 我确认我运行的是最新版本的代码，并且安装了所需的依赖，在[FAQS](https://github.com/zhayujie/chatgpt-on-wechat/wiki/FAQs)中也未找到类似问题。
+        - label: I'm on the latest version and searched [existing issues](https://github.com/zhayujie/CowAgent/issues) (incl. closed) — no duplicate.
           required: true
-  - type: checkboxes
+  - type: textarea
     attributes:
-      label: ⚠️ 搜索issues中是否已存在类似问题
-      description: >
-        请在 [历史issue](https://github.com/zhayujie/chatgpt-on-wechat/issues) 中清空输入框，搜索你的问题
-        或相关日志的关键词来查找是否存在类似问题。
-      options:
-        - label: 我已经搜索过issues和disscussions，没有跟我遇到的问题相关的issue
-          required: true
-  - type: markdown
-    attributes:
-      value: |
-        请在上方的`title`中填写你对你所遇到问题的简略总结，这将帮助其他人更好的找到相似问题，谢谢❤️。
-  - type: dropdown
-    attributes:
-      label: 操作系统类型?
-      description: >
-        请选择你运行程序的操作系统类型。
-      options:
-        - Windows
-        - Linux
-        - MacOS
-        - Docker
-        - Railway
-        - Windows Subsystem for Linux (WSL)
-        - Other (请在问题中说明)
-    validations:
-      required: true
-  - type: dropdown
-    attributes:
-      label: 运行的python版本是?
-      description: |
-        请选择你运行程序的`python`版本。
-        注意：在`python 3.7`中，有部分可选依赖无法安装。
-        经过长时间的观察，我们认为`python 3.8`是兼容性最好的版本。
-        `python 3.7`~`python 3.10`以外版本的issue，将视情况直接关闭。
-      options:
-        - python 3.7
-        - python 3.8
-        - python 3.9
-        - python 3.10
-        - other
-    validations:
-      required: true
-  - type: dropdown
-    attributes:
-      label: 使用的chatgpt-on-wechat版本是?
-      description: |
-        请确保你使用的是 [releases](https://github.com/zhayujie/chatgpt-on-wechat/releases) 中的最新版本。
-        如果你使用git, 请使用`git branch`命令来查看分支。
-      options:
-        - Latest Release
-        - Master (branch)
-    validations:
-      required: true
-  - type: dropdown
-    attributes:
-      label: 运行的`channel`类型是?
-      description: |
-        请确保你正确配置了该`channel`所需的配置项，所有可选的配置项都写在了[该文件中](https://github.com/zhayujie/chatgpt-on-wechat/blob/master/config.py)，请将所需配置项填写在根目录下的`config.json`文件中。
-      options:
-        - wechatmp(公众号, 订阅号)
-        - wechatmp_service(公众号, 服务号)
-        - terminal
-        - other
+      label: Environment
+      description: "Version (`cow status`), OS, Python version, install method, model & channel."
+      placeholder: |
+        Version: v1.2.0
+        OS: macOS / Linux / Windows / Docker
+        Python: 3.11
+        Install: installer / Docker / source
+        Model & channel: deepseek-v4-flash, web
     validations:
       required: true
   - type: textarea
     attributes:
-      label: 复现步骤 🕹
-      description: |
-        **⚠️ 不能复现将会关闭issue.**
-  - type: textarea
-    attributes:
-      label: 问题描述 😯
-      description: 详细描述出现的问题，或提供有关截图。
-  - type: textarea
-    attributes:
-      label: 终端日志 📒
-      description: |
-        在此处粘贴终端日志，可在主目录下`run.log`文件中找到，这会帮助我们更好的分析问题，注意隐去你的API key。
-        如果在配置文件中加入`"debug": true`，打印出的日志会更有帮助。
+      label: What happened?
+      description: "Steps to reproduce, what you expected, and what happened instead. Screenshots welcome."
+      placeholder: |
+        1. ...
+        2. ...
 
-        <details>
-        <summary><i>示例</i></summary>
-        ```log
-        [DEBUG][2023-04-16 00:23:22][plugin_manager.py:157] - Plugin SUMMARY triggered by event Event.ON_HANDLE_CONTEXT
-        [DEBUG][2023-04-16 00:23:22][main.py:221] - [Summary] on_handle_context. content: $总结前100条消息
-        [DEBUG][2023-04-16 00:23:24][main.py:240] - [Summary] limit: 100, duration: -1 seconds
-        [ERROR][2023-04-16 00:23:24][chat_channel.py:244] - Worker return exception: name 'start_date' is not defined
-        Traceback (most recent call last):
-          File "C:\ProgramData\Anaconda3\lib\concurrent\futures\thread.py", line 57, in run
-            result = self.fn(*self.args, **self.kwargs)
-          File "D:\project\chatgpt-on-wechat\channel\chat_channel.py", line 132, in _handle
-            reply = self._generate_reply(context)
-          File "D:\project\chatgpt-on-wechat\channel\chat_channel.py", line 142, in _generate_reply
-            e_context = PluginManager().emit_event(EventContext(Event.ON_HANDLE_CONTEXT, {
-          File "D:\project\chatgpt-on-wechat\plugins\plugin_manager.py", line 159, in emit_event
-            instance.handlers[e_context.event](e_context, *args, **kwargs)
-          File "D:\project\chatgpt-on-wechat\plugins\summary\main.py", line 255, in on_handle_context
-            records = self._get_records(session_id, start_time, limit)
-          File "D:\project\chatgpt-on-wechat\plugins\summary\main.py", line 96, in _get_records
-            c.execute("SELECT * FROM chat_records WHERE sessionid=? and timestamp>? ORDER BY timestamp DESC LIMIT ?", (session_id, start_date, limit))
-        NameError: name 'start_date' is not defined
-        [INFO][2023-04-16 00:23:36][app.py:14] - signal 2 received, exiting...
-        ```
-        </details>
-      value: |
-        ```log
-        <此处粘贴终端日志>
-        ```
+        Expected: ...
+        Actual: ...
+    validations:
+      required: true
+  - type: textarea
+    attributes:
+      label: Logs
+      description: "Relevant logs from `nohup.out` (set `\"debug\": true` for more detail). ⚠️ Redact your API keys."
+      render: shell
+    validations:
+      required: false

.github/ISSUE_TEMPLATE/2.feature.yml

@@ -1,28 +1,33 @@
 name: Feature request 🚀
-description: 提出你对项目的新想法或建议。
+description: Suggest a new idea or improvement.
+title: "[Feature] "
 labels: ['status: needs check']
 body:
   - type: markdown
     attributes:
       value: |
-        请在上方的`title`中填写简略总结，谢谢❤️。
+        > 💡 English is recommended so global developers can help. 【中文用户】推荐使用英文提交，谢谢 ❤️
   - type: checkboxes
     attributes:
-      label: ⚠️ 搜索是否存在类似issue
-      description: >
-        请在 [历史issue](https://github.com/zhayujie/chatgpt-on-wechat/issues) 中清空输入框，搜索关键词查找是否存在相似issue。
+      label: Self check
       options:
-        - label: 我已经搜索过issues和disscussions，没有发现相似issue
+        - label: I searched [existing issues](https://github.com/zhayujie/CowAgent/issues) (incl. closed) — no duplicate.
           required: true
   - type: textarea
     attributes:
-      label: 总结
-      description: 描述feature的功能。
+      label: What problem does this solve?
+      description: "The use case or pain point — what are you trying to do, and what gets in the way?"
+    validations:
+      required: true
   - type: textarea
     attributes:
-      label: 举例
-      description: 提供聊天示例，草图或相关网址。
-  - type: textarea
+      label: Proposed solution
+      description: "What you'd like. Examples, sketches, or links welcome."
+    validations:
+      required: false
+  - type: checkboxes
     attributes:
-      label: 动机
-      description: 描述你提出该feature的动机，比如没有这项feature对你的使用造成了怎样的影响。 请提供更详细的场景描述，这可能会帮助我们发现并提出更好的解决方案。
+      label: Contribution
+      options:
+        - label: I'd be interested in helping implement this.
+          required: false

.github/ISSUE_TEMPLATE/config.yml

@@ -0,0 +1,5 @@
+blank_issues_enabled: true
+contact_links:
+  - name: 📖 Documentation
+    url: https://docs.cowagent.ai
+    about: Setup guides, configuration, and FAQ.

.github/PULL_REQUEST_TEMPLATE.md

@@ -0,0 +1,21 @@
+<!--
+Thanks for your contribution! Please write this PR in English.
+【中文开发者】请使用英文填写，感谢 ❤️
+-->
+
+## What does this PR do?
+
+<!-- A short description of the change and why it's needed. -->
+
+## Type of change
+
+- [ ] Bug fix
+- [ ] New feature
+- [ ] Docs
+- [ ] Refactor / chore
+
+## Checklist
+
+- [ ] I tested this change locally
+- [ ] Code comments and docs are in English
+- [ ] Linked related issue (if any): closes #